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About Roots Communications (Grandstream Malaysia Partner)

Welcome to the premier source for Grandstream Malaysia Solutions, proudly supported by Roots Communications. As the official Grandstream Partner, we offer an extensive range of Grandstream’s innovative networking products, renowned for their American quality and affordability. In Malaysia, we stand out by providing comprehensive local support, encompassing pre-sales advice, post-sales service, and project protection, ensuring a seamless experience for our partners. Joining our network means not just accessing world-class technology, but also the assurance of local expertise and support at every step. Choose Grandstream for your business solutions and elevate your offerings with products that promise reliability and cost-effectiveness, backed by Roots Communications’ exceptional service.

Comparison of WIFI Products in Malaysia

 GRANDSTREAMProduct “U”Product “E”

Product “A”

Product “R”
Product VersatilityWide range with unique
VolP integration
Broad, lacks
VolP focus
Broad, strong
APs, from
Taiwan
Enterprise-
focused, less
versatile
Broad, but less
innovative,
from China
Performance &
Rellability
Superior throughput
with unmatched
reliability
High, outdoor
focus
High, but
Grandstream is
more versatile
Excellent in
enterprise,
costly
Stable, not
leading in
speed
Ease of UseBest: Intuitive GUI +
setup
Good, UniFi-
centric
Good, slightly
more complex
Complex for
enterprise
Simple, lacks
advanced
features
Security &
Updates
Top-notch: Frequent
updates + advanced
encryption
Strong, update
concerns
Strong, less
frequent updates
Industry-leading,
complex
Good, not as
frequent updates
Pricing & ValueBest value: Competitive
pricing, feature-rich
Premium, for
performance
Cost-effective,
slightly higher
than Grandstream
Expensive,
enterprise grade
Competitive, but
less feature-rich
Customer SupportExceptional 24/7,
extensive resources
Good, response
issues
Responsive,
valuable
Comprehensive,
enterprise-
focused
Good, expanding
support

Our Product Portfolio

Grandstream Malaysia Latest News

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How to Create Site-to-Site VPNs with GWN Routers

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A Virtual Private Network (VPN) is used to create an encrypted connection enabling users to exchange data across…

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